How to prepare for your appointment.
Contact and booking
Wherever possible, please book your appointment through our online booking system. If online booking is not an option for you, call us on 09342 / 9157040.
We hope you will understand that, for security reasons, we do not open email attachments from senders we do not know (other than PDF files) and cannot accept USB sticks or other storage media. These may carry malware and put our practice systems at risk.
So that we can assess you as thoroughly and completely as possible, please have any previous medical reports and your current medication list ready for your appointment.
This matters especially if you have already had neurological or psychiatric treatment. Earlier reports help us avoid unnecessary waiting and plan your care safely. They also let us take account of how you responded to medicines in the past and match our recommendations to the treatments you have had so far.
Waiting times and missed-appointment fee
Appointment availability and waiting times
Because demand for specialist diagnostic testing is so high, the wait for an appointment is currently between three and four months, depending on the examination. We are very grateful for your patience and understanding.
If you cannot keep an appointment, please cancel it as early as you can, and at the latest 24 hours beforehand. That way we can offer the slot to another patient and shorten waiting times.
If you have since been given an earlier appointment, your concern has resolved itself, or something has come up, a quick phone call is all it takes. Please note: appointments booked online should also be cancelled online.
Please also note that a fee of €50 is charged if you do not attend and have not cancelled beforehand. This is necessary because we reserve our doctors' and medical staff's time exclusively for you.
Your waiting time at the practice
Please allow plenty of time for your visit. Emergencies and lengthy examinations such as EEG recordings and memory testing mean your stay can easily last an hour or more.